FRIDAY 9 JULY

2.15 PM – PAPER SESSION
PRESENTER: DR BRENDA WEEKS-KAYE

Ensuring Institutional Quality through the Strategic Planning Framework

Dr Brenda Weeks-Kaye, Strategic Project Manager, Strategic Planning Unit,
University of Wollongong

Strategic Planning Unit, University of Wollongong, NSW 2522, Australia

‘Quality Assurance’ and ‘Quality Improvement’ can be inherently embedded within all of a university’s practices and processes through its planning framework. This paper will take an overarching view of strategic planning in a quality environment, and the activities that underpin it, by combining the traditional planning cycle of Plan–Do–Check–Act with the quality assessment process of Approach–Deployment–Results–Improvement. Through the processes identified, a planning and quality framework may be developed, with ten key steps identified and explained to place planning activities in a quality context. Discussion will also include examples of strategic planning good practice as identified from Audit Reports of the Australian Universities Quality Agency.